Shipping policy

Shipping Policy

Last Updated: August 1, 2026

Welcome to LUREVIQUE. We are committed to providing a smooth, reliable, and transparent shipping experience for every customer. Please read this Shipping Policy carefully before placing your order. By purchasing from our store, you agree to the terms outlined below.

Order Processing

All orders are processed after payment has been successfully received and verified. Orders are generally processed within 1–3 business days, excluding weekends and holidays. During periods of high demand, product launches, promotional events, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take up to 48 hours to appear after the carrier receives the package.

Shipping Destinations

LUREVIQUE currently ships throughout the United States. We are continuously expanding our shipping network and may offer international shipping in the future. If shipping is unavailable in your region, please contact our customer support team for assistance.

Shipping Times

Estimated delivery times vary depending on your location and the shipping service selected during checkout.

Processing Time: 1–3 Business Days
Standard Shipping: 5–10 Business Days
Expedited Shipping (when available): 2–5 Business Days

Delivery estimates are provided for convenience only and are not guaranteed. Shipping carriers may occasionally experience delays that are outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may occasionally offer promotional free shipping on qualifying orders. These promotions are subject to change without notice.

Tracking Information

Once your order ships, you will receive an email containing your tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships.

Once an order has been shipped, we cannot guarantee address changes.

LUREVIQUE is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

Verify your shipping address.
Check around your property and with neighbors.
Contact the shipping carrier.
Contact our customer support team.

While we will gladly assist in investigating shipping issues, LUREVIQUE is not responsible for lost or stolen packages that are marked as successfully delivered by the shipping carrier.

Delayed Deliveries

Shipping delays may occur due to weather conditions, holidays, customs inspections, carrier issues, natural disasters, or other unforeseen circumstances.

We appreciate your patience during these situations and will work with the carrier whenever possible to help resolve delivery issues.

Multiple Shipments

If your order contains multiple products, items may be shipped separately depending on inventory availability and warehouse locations.

You may receive multiple tracking numbers for a single order.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

Your order number
Photos of the damaged item
Photos of the shipping package
A brief description of the damage

We will review your claim and work toward an appropriate resolution.

Undeliverable Packages

Packages returned to us due to incorrect addresses, failed delivery attempts, or refusal by the recipient may require additional shipping charges before being resent.

If you no longer wish to receive the order, applicable shipping fees may be deducted from your refund when permitted by law.

Order Changes

Once an order has entered processing, changes or cancellations may no longer be possible.

Please contact us as soon as possible if you need assistance with an existing order.

Holidays

During major holidays and promotional events, order processing and shipping times may be extended.

We appreciate your understanding during these busy periods.

If you have any questions regarding shipping or your order, please contact our customer support team.

LUREVIQUE
Customer Support
Email:alhalawlhndal.sellviabussi@gmail.com

Thank you for shopping with LUREVIQUE. We appreciate your trust and are committed to providing a premium shopping experience from checkout to delivery.